Creation Date: 01/12/2023

Last Review Date: 07/12/2023

Next Review Date: 07/12/2024

Quality Policy

Access NZ 2005 Ltd is in the business of creating, protecting, and improving the value of property for private and public-sector businesses. Activities at Access NZ 2005 Ltd include but are not limited to Project Management, Minor Construction, Facilities Management and Services, Building and Property Maintenance, Industrial Abseiling, Waterproofing and Metal Roofing. This policy is relevant to all the activities conducted by Access NZ 2005 Ltd and their subcontractors.  

The management and all who work at Access NZ 2005 Ltd are committed to providing the highest possible level of service in satisfying the requirements of their customers, suppliers, and subcontractors alike. This level of service is achieved through quality management and the adoption of a system of procedures that reflect the competency of the Company to all business relationships.  

Access NZ 2005 Ltd is committed to achieving positive customer satisfaction by providing quality services on time. This is achieved by employee involvement, teamwork, effective utilisation of resources and continually improving the effectiveness of the quality management system.  

To achieve this, our objectives will be focused on the ongoing development of our management processes to continually improve our service offerings and be a better company by: 

• Complying with all relevant standards, regulations, and industry codes of practice. 
• Maintaining a Quality Management System (QMS) that conforms to recognised standards including ISO 9001. (Refer Access Processes and Procedures SharePoint) 
• Ensuring that Quality is maintained as a primary value of our Company.  
• Following established procedures to carry out, document and review work such that a reproducible and consistently high standard of work is achieved.  
• Maintaining a program to allow for the review and continual improvement of work procedures to ensure the continued relevance and appropriateness of these procedures for delivering consistent outcomes and eliminating non-conformances.  
• Maintaining work and project implementation procedures along with internal and external communications to reduce the amount of rework and revision required.  
• Establishing measurable objectives to ensure our work continues to satisfy the requirements of our clients and relevant authorities.  
• Increasing the awareness and understanding of project requirements and their underlying intentions amongst our staff through all stages of projects.  
• Providing mentoring, training, and education to all Access workers to allow them to carry out their work and improve their proficiency, as well as providing them training for professional advancement and leadership.  
• Promoting an open atmosphere where ideas are freely voiced with suitable processes to provide feedback as well as assess and implement innovative concepts where appropriate.  
• Implementing a process to identify, address and quickly resolve quality issues identified by the community and our clients to an acceptable standard.